Terms of Service

Last updated: 2025

1. Definitions

"Service" refers to our software products, applications, tools, and related services.

"Customer" refers to the business entity or organization that purchases and uses our Service.

"User" refers to any individual who accesses or uses the Service on behalf of the Customer.

"Agreement" refers to these Terms of Service, together with any Order Forms, Data Processing Agreements, and other referenced documents.

2. Acceptance of Terms

By accessing, purchasing, or using our Service, Customer agrees to be bound by this Agreement. If you are accepting on behalf of your employer or another entity, you represent and warrant that you have full legal authority to bind your employer or such entity to these terms.

3. License and Usage Rights

Subject to the terms of this Agreement and payment of applicable fees, we grant Customer a limited, non-exclusive, non-transferable, non-sublicensable license to:

  • Access and use the Service for Customer's internal business operations
  • Allow authorized Users to access and use the Service in accordance with this Agreement
  • Integrate the Service with Customer's authorized systems as permitted by our documentation

Customer shall not:

  • Modify, reverse engineer, decompile, or create derivative works of the Service
  • Sell, resell, license, sublicense, distribute, or otherwise make the Service available to any third party
  • Use the Service to store or transmit infringing, libelous, or otherwise unlawful material
  • Attempt to gain unauthorized access to the Service or related systems

4. Intellectual Property Rights

We retain all right, title, and interest in and to the Service, including all related intellectual property rights. No rights are granted to Customer other than as expressly set forth herein.

Customer retains all rights to Customer Data (as defined below) provided to or collected by the Service.

5. Customer Data and Privacy

Customer Data means all data, content, and information submitted by Customer or its Users to the Service. Customer:

  • Owns and retains all rights to Customer Data
  • Grants us necessary rights to host, process, and display Customer Data solely to provide the Service
  • Represents it has all rights and permissions to provide Customer Data
  • Is responsible for the accuracy and legality of Customer Data

We will maintain appropriate administrative, physical, and technical safeguards to protect Customer Data. Our processing of personal data is governed by our Data Processing Agreement and Privacy Policy.

6. Fees and Payment

Customer shall pay all fees specified in Order Forms. Unless otherwise specified:

  • Fees are quoted and payable in US Dollars
  • Payment obligations are non-cancelable and fees paid are non-refundable
  • Fees are based on subscriptions purchased, not actual usage
  • Payment is due within 30 days of invoice date

7. Term and Termination

This Agreement commences on the date Customer first accepts it and continues until all subscriptions have expired or been terminated.

Either party may terminate this Agreement:

  • Upon 30 days written notice of a material breach if such breach remains uncured
  • Immediately upon written notice if the other party becomes insolvent or bankrupt

Upon termination, Customer shall cease all use of the Service and pay any outstanding fees.

8. Warranties and Disclaimers

We warrant that the Service will perform materially in accordance with our documentation. Customer's exclusive remedy for breach of this warranty shall be repair or replacement of the Service.

EXCEPT AS EXPRESSLY PROVIDED HEREIN, THE SERVICE IS PROVIDED "AS IS" AND WE MAKE NO WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE.

9. Limitation of Liability

IN NO EVENT SHALL EITHER PARTY'S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT EXCEED THE TOTAL AMOUNT PAID BY CUSTOMER HEREUNDER IN THE TWELVE MONTHS PRECEDING THE INCIDENT.

IN NO EVENT SHALL EITHER PARTY HAVE ANY LIABILITY FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES.

10. Compliance with Laws

Each party shall comply with all applicable laws and regulations, including:

  • Data protection and privacy laws
  • Export control regulations
  • Anti-corruption laws
  • Economic sanctions regulations

11. Governing Law and Jurisdiction

This Agreement shall be governed by the laws of England and Wales, without regard to its conflict of law principles. Any dispute arising out of or relating to this Agreement shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. General Provisions

This Agreement constitutes the entire agreement between the parties. Any modifications must be in writing and signed by both parties.

If any provision is found to be unenforceable, the remaining provisions will continue in full force and effect.

Neither party may assign this Agreement without the prior written consent of the other party, except to an affiliate or successor in interest.

13. Contact Information

For any questions regarding these Terms of Service or to contact our legal department, please email:

Email: [email protected]